Refund and Returns Policy

Thank you for considering our templates. We strive to provide high-quality products and services to our customers. However, if you are not entirely satisfied with your purchase, we’re here to help. Please read our refund policy carefully to understand your rights and obligations.

1) Eligibility for Refund:

  1. Refunds are available within 7 days from the date of purchase.
  2. Refunds can only be requested for PSD templates that have not been received.
  3. Customized or personalized template orders are non-refundable.
  4. Refunds are not applicable for items purchased on sale or during promotional offers.

2) Refund Process:

  1. To request a refund, please contact us.
  2. Provide your order details, including the purchase date and transaction ID.
  3. State the reason for your refund request and provide any necessary supporting information.
  4. Our customer support team will review your request within 3 business days and notify you of the outcome.

3) Approved Refunds:

  1. If your refund request is approved, we will initiate a refund to the original payment method used for the purchase.
  2. The refund amount will exclude any transaction fees or charges incurred during the original purchase.
  3. Depending on your payment provider, it may take a few business days for the refund to be processed and reflected in your account.

4) Denial of Refunds:

  1. Refund requests that do not meet the eligibility criteria mentioned in section 1 will be denied.
  2. Refunds will be denied if the PSD template has been downloaded, modified, or used in any form.
  3. Refunds will be denied for reasons beyond our control, such as compatibility issues with third-party software or your hosting environment.

5) Support and Assistance:

  1. If you encounter any difficulties with our PSD template, please contact us.
  2. We are committed to resolving any issues or concerns you may have to ensure your satisfaction with our product.

Please note that this refund policy applies only to the purchase of PSD templates from our website. It does not cover any additional services or products that may be offered separately. For any other queries or clarification, feel free to contact us.

We reserve the right to modify or update this refund policy at our discretion. Please refer to the latest version available on our website for any changes.

Last updated: 28-Jun-2023